Get ready for some real fireworks when top-notched sporting firearms and shooting products from renowned local and international manufacturers go on full display at the Association of Firearms and Ammunition Dealers, Inc. (AFAD) stages the first of two parts of the highly anticipated 30th Defense and Sports Arms Show scheduled on August 21-25 at the SMX Convention Center in Pasay City.

(Center) Haidee C. Enriquez, CEO of Microsourcing and Beepo and president of CXAP

By Lucio Gabor

The growing integration of artificial intelligence (AI) in the contact center and business process management (CC-BPM) industry is strengthening — not replacing — the value of Filipino talent, according to the Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines (CCAP).

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